Using Mobile Data to Understand Shopper Behavior
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Anthropologie – Leveraging Existing Data to Craft a Ponce City Market Leasing Story that Resonates with Retailers
Situation:
Jamestown believed Ponce City Market would be an ideal site for a fourth Anthropologie location in Atlanta. (Excluding the Avalon location.) Anthropologie executives were concerned the market surrounding Ponce City Market would not align with Anthropologie’s target demographic profile or psychographic profile. They also were concerned about cannibalization with the Westside location and with Lenox Square.
Analysis:
In March of 2014, Alexander Babbage conducted a Peer Comparison Study comparing Ponce’s market to that of Abbot Kinney in LA, Bucktown in Chicago, Walnut Street in Philadelphia, Knox Henderson in Dallas, Highland Village in Houston, Columbia Heights in DC and Lenox Square and Perimeter Mall in Atlanta. The comparison was conducted on demographics, psychographics and spending ability. Results of the study demonstrated that the market surrounding Ponce City Market compared favorably to Knox Henderson, Highland Village, Lenox Square and Perimeter on all three measures. It also alleviated concerns about cannibalization.
Result:
The Jamestown leasing team used the data provided by Alexander Babbage to demonstrate the strength of Ponce City Market to Anthropologie which resulted in a positive deal. As of June 2015, Anthropologie is now open at Ponce City Market.
First Choice Emergency Room
Site Selection and Retail Network Optimization
Situation:
First Choice ER, a rapidly-expanding, stand-alone emergency room operator wanted to understand who their patient was and how to use that knowledge to better target patient.
Analysis:
Through analysis of their patient database we were able to map where patients were coming from for every location. Using this information we were able to determine the key drivers of site success – and failure.
Result:
First Choice ER was able to improve both their development planning and their marketing to more efficiently identify which markets they should be in, where within each market and then who they should tell about their presence.
